This Privacy Statement describes the ways in which we,
[the Novartis Group entity controlling this site], collect,hold
and use information about individual persons who visit this website.
BY USING THIS WEBSITE, YOU CONSENT TO THE COLLECTION AND
YOU ALSO ACKNOWLEDGE THAT NOVARTIS CONSUMER HEALTH, INC.
MAY PERIODICALLY CHANGE, MODIFY, ADD OR REMOVE OR OTHERWISE
PRIOR NOTIFICATION. However, we will always handle your
was in effect at the time of collection. It is our intention to
informed concerning the types of information we are gathering,
how we use it, and under what circumstances it may be disclosed.
At such data collection points, further explanation may be provided,
where appropriate, as to the purposes for which the data will be used.
our homepage and is linked to any part of a site where
personal data are requested. At such data collection
points, further explanation may be provided, where appropriate,
as to the purposes for which the data will be used.
This Policy, coupled with any supplementary explanation,
will tell you how we will treat any data about yourself
that you voluntarily submit in connection with your use
of our websites.
The term “personal data” as used in this Policy refers
to information such as your name, birth date, e-mail address,
mailing address or telephone number, that can be used
to identify you. Generally, Novartis Consumer Health,
Inc. will not process your personal data without your
consent. However, we reserve the right, in exceptional
circumstances to conduct additional processing to the
extent permitted or required by law.
The next sections explain how and when we collect personal
data from you.
Use of Personal Data
Most of our services do not require any form of registration,
allowing you to visit our site without telling us who
you are. However, some services may require registration.
When you register with us, you may need to complete certain
fields (some are required and some are optional), as well
as choose a user name and password. In these situations,
if you choose to withhold any personal data requested
by us, it may not be possible for you to gain access to
certain parts of the site and for us to respond to your
We may collect and use Personal Data to provide you with products or services,
to bill you for products and services you request, to market products and services
which we think may be of interest to you,
or to communicate with you for other purposes which are evident from the circumstances
or about which we inform you when we collect Personal Data from you.
Non-Disclosure of Information
We will not sell, share, or otherwise distribute your
personal data to third parties except as provided in this
information to other Novartis affiliates worldwide that
but only in accordance with the terms of this Privacy
Policy. Personal data may occasionally be transferred
to third parties who act for or on behalf of Novartis
Consumer Health, Inc., or in connection with the business
of the Novartis Group, for further processing in accordance
with the purpose(s) for which the data were originally
collected, such as delivery services, evaluation or technical
support. These third parties have contracted with
Novartis Consumer Health, Inc. that they will only use
personal data for the agreed upon purpose, and will not
sell your personal information to third parties, and will
not disclose it to third parties except as may be required
Personal Data collected from you may also be transferred to a third party
in the event that the business of this site or a part of it and the customer
data connected with it is sold, assigned or transferred,
in which case we would require the buyer, assignee or transferee to treat
may be disclosed to a third party if we are required to do so because of an
applicable law, court order or governmental regulation, or if such disclosure
is otherwise necessary in support of any criminal or other legal investigation or proceeding here or abroad.
Right of access, correction and objection
Whenever we process Personal Data, we take reasonable steps to ensure that
your Personal Data is kept accurate and up-to date for the purposes for which
it was collected. We will provide you with the ability to object to the processing
of your Personal Data if such processing is not reasonably required for a legitimate
business purpose as described in this policy or our compliance with law. In the case
of electronic direct marketing, we will provide you with a method to opt out of receiving
further marketing materials or with a method to opt in if required by law.
Requests to delete personal data will be subject to any applicable legal and ethical reporting
or document filing or retention obligations imposed on us.
To ensure the security and confidentiality of personal
data that we collect on-line, we use data networks protected,
inter alia, by industry standard firewall and password
protection. In the course of handling your personal
data, we take measures reasonably designed to protect
that information from loss, misuse, unauthorized access,
disclosure, alteration or destruction.
We are part of the Novartis Group which is a global group of
companies and has databases in different countries,
some of which are operated by the local Novartis Group Company,
and some of which are operated by third parties on behalf of the
local Novartis Group Company. We may transfer your data to one of
the Group's databases outside your country of domicile,
potentially including countries which may not require
an adequate level of protection for your Personal Data compared with that provided in your country.
7. "Cookies" and internet tags
We may collect and process anonymous information about
your visit to this website, such as some of the pages
you visit and some of the searches you perform.
Such anonymous information is used by us to help improve
the contents of the site and to compile aggregate statistics
about individuals using our site for internal, market
research purposes. In doing this, we may install
“cookies” that collect the first level domain name of
the user (e.g., “bigmail.com” from an e-mail address
of “email@example.com”) and the date and time of access.
“Cookies” as used by us cannot be used to discover the
identity of an individual user. A “cookie” is a
small piece of information which is sent to your browser
and stored on your computer’s hard drive. Cookies
do not damage your computer. You can set your browser
to notify you when you receive a “cookie”, this will enable
you to decide if you want to accept it or not. We
may obtain the services of outside parties to assist us
in collecting and processing the information described
in this Section and all such third parties will be placed
under the obligations described above in Paragraph 3.
Occasionally, we may use Internet tags (also known as action
tags, single-pixel GIFs, clear GIFs, invisible GIFs and
1-by-1 GIFs) in combination with cookies at this site
and may deploy these tags through a third-party advertising
partner or a web analytical service partner which may be
located and store the respective information (including your IP-address)
in a foreign country. These tags are placed on both online advertisements
that bring users to the site.We use this technology to measure the visitors'
responses to our sites and the effectiveness of our advertising campaigns.
(including how many times a page is opened and which information is consulted)
as well as to evaluate your use of this website. The third-party partner or the
web analytical service partner may be able to collect data about visitors to
our and other sites because of these internet tags/cookies, may compose reports
regarding the website’s activity for us and may provide further services which are
related to the use of the website and the internet. They may provide such
information to other parties if there is a legal requirement that they do so,
or if they hire the other parties to process information on their behalf.
If you would like more information about web tags and cookies associated
with on-line advertising or to opt-out of third-party collection of this information,
please visit the Network Advertising Initiative website
Information and Children
Most of the services available on this site are intended
for persons 18 years of age and older. Any individual
who requests information about a medicine indicated for
use in children must be 18 or over. We will not knowingly
collect, use or disclose personal data from a minor under
the age of 18, without obtaining prior consent from a
person with parental responsibility (e.g., a parent
or guardian) through direct off-line contact. We
will provide the parent with (i) notice of the specific
types of personal data being collected from the minor,
and (ii) the opportunity to object to any further collection,
use, or storage of such information. We abide by
laws designed to protect children.
to Other Sites
exclusion of third party websites. We may provide
links to other websites which we believe may be of interest
to our visitors. We aim to ensure that such websites
are of the highest standard. However, due to the
nature of the World Wide Web, we cannot guarantee the
privacy standards of every website to which we link or
be responsible for the contents of sites other than this
to any linked, non-Novartis site.
10. Contact Us
If you have any queries or complaints about our compliance
any recommendations or comments to improve the quality
is last updated on October , 2011. We aim to constantly
improve the tools available to you to manage the data that
you provide to us. Please refer to this page from
time to time to review these and other new features.